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JOB DETAILS |
| Company Name |
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Sagem Morpho |
| Company Address |
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1145 Broadway Plaza, Suite 200
TacomaWashington
United States98402
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| Company URL |
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www.morpho.com |
Company Profile |
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View |
| Job Type |
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Full Time |
| Job Title |
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Customer Support Engineer; Technical Support |
| Job Location |
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/ New York |
| Salary |
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N/A |
| Description |
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DESCRIPTION/SUMMARY:
As a world leader in biometrics, we have a full time position available in New York City for a technical support engineer. You will support our proprietary system located at a customer site in Manhattan. This position requires you to be on-call 24x7.
Valid driver’s license required, as well as successful completion of a background check and drug test. Green card holder or U.S. citizen.
RESPONSIBILITIES:
* Provide application support, system administration, preventive and remedial hardware and software maintenance support for multiple servers and workstations (which use our proprietary software). Most systems run Windows Server, with a few servers running UNIX/AIX.
* Provide first level of support to customer
* Solve software and hardware related problems
* Work with developers on system enhancements
SKILLS / QUALIFICATIONS
Required: Customer support experience to include system administration using Windows server, knowledge of relational databases and TCPIP Networking. Lift 40-60 lbs (ability to move computer equipment).
Highly desired – but not absolutely required: Four-year degree in technical
field or equivalent levels of experience, or two-year degree with equivalent levels of experience (2yrs experience = 1 year degree equivalence). Two years of prior experience
in technical support capacity. Two years or more using Windows Server in a
professional environment. Two years or more of customer support experience. UNIX /AIX, SQL database skills, MCSE, programming and/or scripting skills a plus.
PREFER LOCAL APPLICANTS AS NO RELOCATION WILL BE PROVIDED
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| Job Reference Number |
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CSE NY NY |
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